SlotPilot Terms and Conditions

Welcome to SlotPilot. These Terms and Conditions govern your access to and use of our website, our installable SlotPilot casino app, and all games, bonuses, and services we provide. By creating an account, completing SlotPilot login, or otherwise using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We reserve the right to amend this document at any time, and we encourage you to review it periodically.

Operator Information and Licensing

Our services are owned and operated by 3-102-950932 SRL, registered at 3rd Avenue, 37th Street, Office 101, Barrio Dent, San Pedro, Montes de Oca, San Jose Province, Costa Rica. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, Licence No. ALSI-202606003-FI1. Any disputes arising from your use of our services are settled by arbitration under the civil procedure law of Cyprus. By using slot pilot casino, you accept that this legal framework governs our relationship with you.

Eligibility and Account Registration

You must be of legal gambling age in your jurisdiction to register at SlotPilot. We do not accept players from Afghanistan, Belarus, Cuba, DR Congo, Iran, Iraq, North Korea, Myanmar, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, the USA, Ukraine, or Turkey. Players from Sweden may use our services but are not eligible for bonuses. We may request verification documents at any time, and if Know Your Customer checks are requested, they become mandatory and may take up to 21 days to complete.

Each person may hold only one account with us. We may suspend or close duplicate accounts without notice. To complete your slotpilot casino login, you must provide accurate registration details, and you are responsible for keeping your login credentials confidential.

You must provide truthful and complete personal information
You must not share your SlotPilot account with any third party
We may request identity documents to confirm your eligibility
We reserve the right to refuse or close accounts that breach these terms

Deposits, Withdrawals, and Payment Methods

At SlotPilot, we support fiat currencies EUR and ZAR, alongside a wide range of cryptocurrencies including USDT, USDC, BTC, ETH, DOGE, LTC, XLM, TRX, DOT, DAI, ADA, DASH, BCH, XRP, ZEC, and TON. Minimum deposit and withdrawal thresholds vary by coin and are published in our cashier. We accept Mastercard, Visa, Interac, MiFinity, Flexepin, bank transfer, and the listed cryptocurrencies; third-party wallets are strictly forbidden on our platform.

We process withdrawals back to the same method used for your deposit. Withdrawals up to EUR 1,000 are processed within 24 hours on business days. We do not require documentary verification by default, but once requested, it becomes mandatory before funds can be released. Our SlotPilot casino app and browser version both display the applicable minimums for your chosen payment method in the cashier.

Deposits must be wagered three times on slots before you may withdraw
Maximum withdrawal amounts depend on your payment method and may be paid in instalments
Higher loyalty levels unlock increased withdrawal limits

Bonus Terms

We offer a welcome package of 400% up to 1,500 EUR plus 240 free spins spread across your first four deposits. The minimum qualifying deposit for any slotpilot bonus is 30 EUR. Wagering requirements are set at x40 of the deposit bonus plus any free spin winnings, and the bonus remains valid for five days from activation. Free spins are released in nine batches on Mascot Gaming and PG Soft titles, with a maximum bet of 5 EUR while wagering and a maximum win of 2,000 EUR from the entire package. Table games, poker, and live casino remain blocked while a bonus is active.

We also run an email confirmation offer, a Monday Happy Spins promotion, Wednesday Free Spins, a Friday Reload bonus, a Saturday Royal Bonus, weekly cashback, a birthday bonus, and our Pilot Wheel with a guaranteed prize. Any slotpilot casino bonus or slotpilot no deposit bonus carries its own wagering requirement, typically x40, and specific game restrictions that are displayed at the time of claiming. We may withdraw unqualified winnings if the slotpilot casino no deposit bonus terms are violated.

You may only hold one active bonus at a time
We may void bonus winnings obtained through abuse, collusion, or bonus hunting
Bonus funds and free spins expire if not used within the stated timeframe

Loyalty Program

Our ten-level loyalty program rewards you with one point for every 0.1 EUR wagered. Weekly cashback increases with your level, ranging from 3% at level two up to 25% at level ten. From level two onward, we grant level-up prizes of free spins and cash rewards, a birthday bonus, and access to a dedicated VIP manager, VIP tournaments, quests, and raised withdrawal limits. We do not publish the exact point thresholds required for each level, but our system automatically upgrades your status as you play.

Games and Providers

We feature games from numerous studios including PG Soft, NetGaming, 3 Oaks Gaming, Habanero, Kalamba Games, BGaming, OneTouch, Onlyplay, Evolution, NetEnt, and many more. Our lobby is organized into categories such as Popular, Top Live Casino, Megaways, Blackjack, and Book Of. We offer live dealer games through Evolution, blackjack tables, table games, and sports betting alongside our core slot pilot selection. We reserve the right to add, remove, or restrict access to any game or provider at our discretion.

Responsible Use of Our Services

We are committed to promoting responsible gambling. You agree not to use our services if you are a minor, if gambling is illegal in your jurisdiction, or if you are a resident of a restricted country listed above. We may implement deposit limits, self-exclusion tools, and cooling-off periods upon your request through our customer support channels, available 24/7 via live chat and email at [email protected].

Account Suspension and Termination

We may suspend, limit, or close your account if we suspect fraud, multiple accounts, bonus abuse, underage gambling, or any breach of these terms. In such cases, we may withhold or reverse winnings obtained in violation of our rules. You may close your account at any time by contacting our support team.

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted access to our browser version or SlotPilot casino app. We are not liable for losses arising from technical failures, internet connectivity issues, or third-party payment processing delays beyond our control. Our liability, where it cannot be excluded by law, is limited to the amount of your account balance.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of SlotPilot after any amendment constitutes your acceptance of the revised terms. We recommend checking this page regularly for updates.